GreenBox

THE GREEN BOX CODE

In order for us to run an efficient & reliable service we ask that all of our customers follow these few simple rules………

Time
Please put your box out by  7.00 am on your collection day.

The time that we collect can vary and we cannot come back for a box if it was not put out in time.

We also collect as normal on all Bank Holidays regardless of the day, except Christmas.

We will let you know of any collection changes.


Sort
For the 5 minutes it takes each house to sort their Green Box each week it can save us hours of valuable time.

If each box is sorted into carrier bags(or other bags or string if you don't want to use carriers or however you find it best to do this ) into the specific groups then the collectors on the floats need only to empty that bag into its compartment on the float.

This helps us make sure that all are bails are contaminate free and will always be recycled and we take out manually anything that shouldn't be there.

If the box is unsorted & all jumbled up together then the collector has to sort each box on the float which can take up to 5 minutes a box.

Position
Now it may sound a bit daft & very obvious but we do ask that everyone leaves their Green Box in a prominent position, so that it can be easily

seen from the road side.

It can be left on the pavement as it is a Kerbside collection and we do have the Council's clearance for boxes to be left there.

Boxes that are tucked away behind trees, bushes & fences are often the ones that are 'missed' on the collection day and obviously we want people to get their boxes collected, so it make sense to make 'em visible (there's no need for flags or flashing lights!).

If its raining on your collection day (which does happen quite a bit in Blighty !) then do not cover your box or move it out of the rain, the back of the floats are open to the elements so the materials get wet anyway…as do the collectors! Just make sure that any textiles are in plastic bags that will keep them dry. If they are wet, they can't get recycled.

Also we are human and sometimes we can miss your box by mistake.

Just give us a call on 01273 684425 or email us on greenbox@magpie.coop we will always do our best to return to empty it, this is not always possible.